Google launches COVID-19 page and search portal with safety tips.!

Google  says corona virus has become its biggest search topic by a country mile this year, and to continue its efforts to harness that attention in the best possible way, late on Friday the company launched a new information portal dedicated to the pandemic as well as an improved search experience for desktop and mobile.

The search experience, Google says, was updated in response to “people’s information needs expanding,” while the new information portal also provides the basic, most useful information (for example around symptoms), plus a lot of links and on-site options to explore further.

Something notably absent on Google’s page or search experience are any links to conversation forums or places to hear and talk to other average people. Google has never been particularly successful in its many efforts to break into social media and this underscores that, while also helping it steer away from the fact that many of these forums are not always well managed. I would imagine that more tools for direct communication, such as the Google Hangouts product, and possibly others in that same category, might well be added or linked to as well over time.



Let’s dive into some more details.

The new search experience now not only includes search results but also a number of additional links to “authoritative information” from health authorities and updated data and visualizations.

“This new format organizes the search results page to help people easily navigate information and resources, and it will also make it possible to add more information over time as it becomes available,” Emily Moxley, Google’s product manager for search, writes in a blog post.

The search experience now also includes links to a Twitter carousel featuring accounts from civic organizations local to you, and also a new “most common questions” section related to the pandemic from the World Health Organization and the Centers for Disease Control and Prevention.

This is rolling out first in the US in English and Google said it would be adding more languages and regions soon.

Meanwhile, the portal — also available first for the US — features tips on staying healthy and advice for those who are concerned; links to further official resources; links to more localized resources; links to fundraising efforts; the latest statistics; and an overview of all of Google’s own work (for example, the specific efforts it’s making for educators). We have asked the company when and if it plans to cover other regions beyond the US, and we’ll update this as we learn more.

This is an important move for Google. The internet has figured as critical platform from the earliest days of the Novel Corona virus emerging out of China, but it hasn’t all been positive.

As important as getting this information to people is, it’s worth noting that the site does not offer the features that President Trump claimed it would. Trump said the site would “determine whether a test is warranted and to facilitate testing at a nearby convenient location,” but the site says nothing about deciding whether a case should be tested.


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